Cancellation and Refund Policies

Return Policy

•Partial order cases will be addressed only if the customer calls within the first 24hrs from the time, the order is marked as delivered on CMS

•We will return the amount, equivalent to the amount paid for the returned medicine(s) at the time of purchase

•Medicines which have been opened, partially used or disfigured are not eligible for returns

•Product Level Return policy will change from Product to Product. It's mandatory to inform the return policy where the product is Non-Returnable.

•Food items are non-returnable 

No return accepted for cold chain products

Disclaimer - Customer will be responsible for handing over the return products to the respective stores